The technologies you use in your contact center should make your operations simpler, not clog up time with manual processes. You need a cloud-based telephony system that seamlessly integrates with your CRM, boosting your productivity at a price you can afford.
With over a decade of experience in Salesforce CTI integrations and migrating contact centers to the cloud, CommCorrect Technologies is the go-to for contact centers and mobile sales teams looking to leverage the cloud and integrate phone systems with their CRM software.
CommCorrect fully understands the benefits of each offering available on the market, and we get you the feature-rich solutions you need with the vendor that is best for your business.
Do you need to build outbound campaigns based on your Salesforce data?
Do you need to automate adding leads to your outbound campaigns in real-time?
Do you need to automatically remove the contact from an outbound campaign if the person calls you inbound first (web lead calls as soon as they submit their form)?
All of these questions (and many others) matter when assessing which call center technology or Salesforce CTI solution to use. We have the experience and expertise to help you find the right solutions based on your unique needs.
We offer comprehensive expertise in these areas and more:
- Hosted Contact Center Solutions
- IVR
- ACD
- Click to Dial
- Outbound Dialers
- Call Recording
- Omnichannel
- Workforce Management (WFM)
- Analytics
